Returns center for external orders
Please only register returns from Grailed, Depop, Etsy or Asos Marketplace here!
You have two options to register your return with us:
How do I proceed?
1. Create a return label with the shipping service provider of your choice, or use your own shipping label. You have to bear the return costs yourself.
2. Pack your pieces the way they arrived, you can of course keep stickers and vouchers!
3. Print out the return slip and stick it on the closed package.
4. Bring your package to the shipping service provider and please keep your delivery receipt to be on the safe side.
When will I get my money back?
As a rule, we will refund your money to the payment method you used within 7 days after the return has arrived, provided everything is in order with the goods and they have not been worn. You can contact us at any time via email to firstname.lastname@example.org if you have any questions.
In addition to this information, please also note our official cancellation policy: https://zeitgeistvintage.com/policies/refund-policy